These terms govern your use of lumencreativemedia.com, the website of Lumen Creative Media (“Lumen”, “we”, “us”, “our”). By using the site, you accept these terms. If you do not accept them, do not use the site.
Who we are
Lumen Creative Media is a performance marketing agency based in Cape Town, South Africa. We build and operate growth systems for lead-gen and DTC brands across paid media, conversion, tracking, and retention. You can reach us at info@lumencreativemedia.com.
Using this website
You may use the site for lawful purposes only. You agree not to:
- Interfere with the site’s operation or attempt to bypass its security.
- Scrape, copy, or republish site content without our written consent.
- Misrepresent who you are when contacting us or submitting a form.
Website content
The content on this site is general information. It is not professional, financial, or legal advice, and it is not a binding offer. We may change, move, or remove content at any time without notice.
The Growth Audit
The Audit is a free self-serve tool. Its output is generated from the answers you provide. It is a starting point for a conversation, not a formal diagnosis, professional advice, or a guarantee of results.
Case studies and results
The results shown on this site reflect real client work. They are not a promise of future performance. Marketing outcomes depend on factors outside our control, including your product, market, budget, and execution. Your results will differ.
Services and engagements
Nothing on this site creates a client relationship. All services are governed by a separate written agreement covering scope, fees, and terms specific to the engagement. If anything on this site conflicts with a signed agreement, the agreement applies.
Intellectual property
The content of this site, including copy, design, graphics, and code, belongs to Lumen or its licensors. Client names, logos, and testimonials belong to their respective owners and appear with permission. You may not reproduce, distribute, or create derivative works from any part of this site without our prior written consent, except for personal, non-commercial viewing.
Third-party links
The site links to third-party websites and platforms, including client sites and social media. We do not control them and are not responsible for their content, availability, or how they handle your data.
Forms and submissions
When you submit a form, you confirm that the information you provide is accurate and that you are authorised to share it. Personal information is handled in line with our Privacy Policy.
Disclaimers
The site is provided “as is” and “as available”. We do not warrant that it will be uninterrupted, error-free, or free of harmful components.
Limitation of liability
To the maximum extent permitted by law, Lumen is not liable for any indirect, incidental, or consequential loss arising from your use of, or inability to use, this site. Nothing in these terms excludes or limits liability that cannot be excluded under South African law, including under the Consumer Protection Act, 2008 where it applies.
Changes to these terms
We may update these terms from time to time. The date at the top of this page reflects the latest version. Continued use of the site after a change means you accept the updated terms.
Governing law
These terms are governed by the laws of the Republic of South Africa. Disputes fall under the jurisdiction of the courts of Cape Town, South Africa.
Contact
Questions about these terms: info@lumencreativemedia.com.